Terms of Service
Terms of Service
Last Updated: December 2024
Welcome to Suds n Stuff! These Terms of Service outline the rules and regulations for using our website and purchasing our products. By accessing or using our website and services, you agree to these terms.
1. General Information
1.1 Business Details
Suds n Stuff is a handmade soap business based in Sydney, NSW, Australia.
For inquiries, contact us at sudsnstuffbytanya@gmail.com
2. Product Information
2.1 Handmade Nature
Our soaps are crafted in small batches, and each product may vary slightly in color, shape, and scent. These variations are not defects but characteristics of handmade items.
2.2 Use and Allergies
Please read product descriptions and ingredient lists carefully before purchasing. It is your responsibility to ensure the products are suitable for your skin type. If you experience irritation, discontinue use immediately.
Suds n Stuff is not liable for allergic reactions or skin sensitivity.
3. Orders & Payments
3.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse orders at our discretion, including but not limited to suspected fraud or unauthorised transactions.
3.2 Payment Terms
Payment must be received in full before the order is processed.
3.3 Pricing
Prices are displayed in AUD and are subject to change without notice.
4. Shipping & Delivery
4.1 Domestic Shipping
We currently ship within Australia. Delivery times vary based on location and shipping method. Suds n Stuff is not responsible for delays caused by couriers.
4.2 Shipping Fees
Shipping costs are calculated at checkout.
4.3 Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us within 7 days of delivery with supporting photos. We will work to resolve the issue.
5. Returns, Refunds & Cancellations
Please refer to our Return & Cancellation Policy for detailed information. By placing an order, you acknowledge that you understand and accept these terms.
6. Intellectual Property
6.1 Ownership
All content on this website, including images, logos, and text, is the intellectual property of Suds n Stuff unless otherwise stated. Unauthorised use is prohibited.
6.2 Trademarks
“Suds n Stuff By Tanya” is a registered trademark. You may not use our brand name or logo without prior written consent.
7. Limitation of Liability
Suds n Stuff By Tanya is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, including but not limited to skin reactions or delayed shipments.
8. Privacy Policy
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this website. Continued use of the website indicates acceptance of the updated terms.
10. Governing Law
These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be resolved in accordance with NSW law.
11. Contact Us
If you have questions about these Terms of Service, please contact us.